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Task Management
Household duties help coordinate care tasks between family members and professional caregivers. Assign, track, and complete tasks with notifications and completion history.
Overview
Household duties are tasks that caregivers perform as part of patient care. WPL's duty management system helps coordinate who does what, when, and tracks completion for accountability.
Accessing Household Duties
๐ Family Dashboard
Best for managing duties across all households
- โ Navigate to Family โ Household Duties tab
- โ Select the household to manage
- โ Add, edit, complete, and delete duties
๐ค Patient Profile
Best for viewing duties tied to a specific patient
- โ Open a patient's profile
- โ Navigate to the Duties section
- โ Filtered automatically to that patient's tasks
Types of Household Duties
WPL includes predefined duties across multiple categories:
๐งบ Laundry
- โข Wash laundry
- โข Fold and put away
- โข Iron clothes
- โข Change bedding
๐ Shopping
- โข Household supplies
- โข General errands
๐ Grocery Shopping
- โข Weekly grocery run
- โข Linked to shopping list
๐ Medication Pickup
- โข Pharmacy pickup
- โข Prescription refills
๐๏ธ Bedroom Cleaning
- โข Clean bedroom
- โข Vacuum and dust
- โข Change bedding
- โข Organize belongings
๐ฟ Bathroom Cleaning
- โข Clean bathroom
- โข Deep clean (monthly)
- โข Restock supplies
๐ณ Kitchen Cleaning
- โข Daily kitchen cleaning
- โข Deep clean appliances
- โข Organize refrigerator
- โข Wash dishes
๐๏ธ Living Areas Cleaning
- โข Vacuum living room
- โข Dust surfaces
- โข Tidy common areas
๐ฝ๏ธ Meal Preparation
- โข Breakfast, lunch, dinner
- โข Weekly meal prep
- โข Special dietary needs
๐ Transportation
- โข Medical appointments
- โข Errands
- โข Social activities
๐
Personal Care
- โข Bathing assistance
- โข Dressing assistance
- โข Grooming help
๐ Pet Care
- โข Feed pet
- โข Walk pet
- โข Clean litter box
๐ณ Yard Work
- โข Mow lawn
- โข Rake leaves
- โข Water plants
โจ Custom
- โข Add any custom duty
- โข Define your own tasks
- โข Patient-specific needs
Creating Household Duties
From Predefined List
- Navigate to Family โ Household Duties tab and select a household
- Click + Add Duty
- Choose a category (e.g., Laundry, Grocery Shopping, Bedroom Cleaning)
- Select a specific duty โ name, description, and estimated time auto-populate
- Customize frequency, priority, and caregiver assignment as needed
- Click Create Duty
Creating Custom Duties
- Click + Add Duty and select the Custom Duty category
- Skip the template step โ you go straight to the details form
- Enter duty name and description
- Set estimated duration, frequency, and priority
- Add subtasks (optional)
- Assign to caregiver(s)
- Click Create Duty
Assigning Duties to Caregivers
Single or Multiple Assignment
- Create or edit a duty
- In the Assign To section, check one or more caregivers
- Only caregivers with access to the household are shown
- Assigned caregivers receive a notification immediately
- Duty appears in their task list
๐ก Tip: Multiple Assignees
Assigning to multiple caregivers works well for flexible tasks โ whoever is available can complete it. The first to mark it done closes it for all.
Duty Scheduling & Frequency
Frequency Options
- Daily: Repeats every day (e.g., meal preparation, pet care)
- Weekly: Once per week (e.g., laundry, grocery shopping)
- Biweekly: Every two weeks (e.g., deep cleaning)
- Monthly: Once per month (e.g., appliance deep clean)
- As Needed: No automatic recurrence, completed on demand
- Custom: Define specific days, times, or intervals
Due Dates
- Automatically recalculated after each completion based on frequency
- Overdue duties are highlighted in the list view
- The stats panel shows a live overdue count
Priority Levels
Set priority to communicate urgency:
๐ด Urgent
Must be done immediately. Used for critical care tasks or time-sensitive needs.
๐ High
Important and should be completed today. Examples: medication pickup, meal preparation.
๐ก Medium
Should be done soon but not urgent. Examples: weekly laundry, routine cleaning.
๐ต Low
Can wait. Nice to have. Examples: organizing closets, non-essential errands.
Completing Duties
- Navigate to the household duties list
- Find the duty you want to mark done
- Click the Complete button on the duty card
- Duty status updates to "Completed" and the completion is logged
- Next due date is automatically recalculated based on frequency
Working with Subtasks
When creating or editing a duty, use the Subtasks field to break the work into smaller steps. Subtasks appear on the duty card and help caregivers track progress through multi-step tasks.
Example: "Clean Kitchen" Subtasks
- โข Wash dishes
- โข Wipe counters
- โข Clean stovetop
- โข Clean sink
- โข Sweep floor
- โข Empty trash
Viewing & Filtering Duties
The Household Duties page has five tabs for different views:
Duties
Full duty list with status filtering (All, Pending, In Progress, Completed), quick actions, and stats panel.
Caregivers
Duties organized by caregiver. See workload indicators (light/moderate/heavy), completion rates, overdue counts, and unassigned duties with quick-assign dropdown.
Calendar
Weekly or monthly calendar view. Duties appear as color-coded blocks by category. Click any day to see its duties. Overdue duties are highlighted in red.
Analytics
Completion rate ring, category breakdown chart, caregiver performance leaderboard, and weekly completion trends over the last 4 weeks.
Templates
Pre-built duty bundles for quick setup: New Household, Pet Care Basics, Elderly Care Package, and Newborn Care. Apply a bundle to create multiple duties at once.
Stats Panel
At the top of the duty list you can see at a glance:
- Total Duties: All active duties in this household
- Completed This Week: Duties finished in the past 7 days
- Pending: Tasks still waiting to be done
- Overdue: Tasks that passed their due date
Notifications & Reminders
Automatic Notifications
- Assignment: When a duty is assigned to you
- Due Soon: 24 hours before the due date
- Overdue: When a duty passes its due date without completion
- Completion: When an assigned duty is completed
Per-Duty Reminders
When creating a duty, toggle Enable Reminders and set a preferred time. The assigned caregiver receives a reminder notification at that time on the due date.
Coordinating Multiple Caregivers
Avoiding Duplicate Work
- Real-time duty status prevents caregivers from doubling up on the same task
- When one caregiver completes a duty, all assignees are notified
- The duty card clearly shows who it is assigned to
Accountability
- Every completion is logged with timestamp and user
- Completion history is visible in the duty detail
- Account owner can review all duty activity
Duty Template Bundles
Templates let you quickly set up common duty configurations without creating each one individually.
Available Bundles
๐ New Household Setup
6 essential duties: kitchen cleaning, bathroom cleaning, laundry, grocery shopping, dinner prep, and living area cleaning.
๐พ Pet Care Basics
5 duties: morning and evening feeding, daily walk, litter box cleaning, and weekly grooming.
๐ด Elderly Care Package
6 duties: bathing and dressing assistance, medication pickup, appointment transport, meal prep, and grooming help.
๐ถ Newborn Care
6 duties: bottle prep, baby laundry, sterilizing, nursery cleaning, baby supply shopping, and pediatrician transport.
Applying a Bundle
- Go to the Templates tab on the Household Duties page
- Click View Duties to preview what will be created
- Click Apply Bundle to create all duties at once
- Customize individual duties afterward (assign caregivers, adjust schedules)
Caregiver Dashboard
The Caregivers tab shows duties organized by who is responsible:
- Workload indicator: Each caregiver card shows a light/moderate/heavy badge based on assigned duty count and estimated hours
- Completion rate: Percentage of assigned duties completed
- Expandable detail: Click a caregiver card to see all their assigned duties
- Unassigned section: Duties not yet assigned to anyone, with a quick-assign dropdown to delegate immediately
Calendar View
The Calendar tab gives a visual schedule of when duties are due:
- Week view: Shows duty names as colored blocks on each day
- Month view: Shows colored dots per day with duty count
- Click any day to see a detailed list of that day's duties
- Overdue indicator: Red dot on days with overdue duties
- Today button: Jump back to the current week/month
Duty Analytics
The Analytics tab provides insights into duty management:
- Completion rate ring: Visual progress showing overall completion percentage
- Category breakdown: Bar chart showing duty distribution by type
- Caregiver leaderboard: Ranked list of caregivers by completion count and rate
- Weekly trend: Bar chart showing completions over the last 4 weeks
Household Duties Tips
๐
Set Realistic Frequencies
Start with lower frequency and increase as needed. Better to exceed expectations than to constantly miss deadlines.
โฐUse Reminders Strategically
Enable reminders for critical duties like medication pickup, but skip them for routine low-stakes tasks to avoid alert fatigue.
โ
Break Down Complex Tasks
Use subtasks for multi-step duties. Makes work less overwhelming and progress more visible for both caregivers and family.
๐Review Overdue Duties
Check the overdue count in the stats panel regularly. If duties are consistently late, consider reassigning or adjusting frequency.
Troubleshooting
Not receiving duty notifications
- Check notification settings in your profile
- Verify notifications are enabled for household duties
- Check email spam folder
- Enable push notifications in your browser settings
Can't complete a duty
- Verify the duty is assigned to you
- Check your caregiver permissions for this household
- Ensure the duty hasn't already been completed by someone else
- Try refreshing the page
Duty not appearing in the list
- Check the active status tab โ it may be filtered out
- Verify you have the correct household selected
- Confirm the duty hasn't been deleted
Wrong due date showing
- Check the duty's frequency setting
- Verify custom schedule configuration if applicable
- Edit the duty to correct the next due date manually
- Contact support if dates are consistently incorrect
Next Steps
Still have questions?
Our support team is here to help